Privacy Policy

The privacy of your personal information is important to Analog Pharma. This policy (with the exception of the disclosures for California consumers at the end of this policy) applies only to personal information collected through duchesnayusa.com and other sites that link to this policy. The Policy is designed to tell you about Analog Pharma’s practices with respect to our collection, maintenance, use, and disclosure of information about you when you visit one or more of the Sites.

By using this Website, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of any information collected by Analog Pharma in accordance with the terms of this Policy. This Website is designed for use by U.S. residents. Duchesnay websites designed for audiences outside the United States, such as Duchesnay.com, have different privacy policies.

We may update this Policy at any time. Any changes to the Policy will become effective upon the date of our posting of the revised Policy on the Sites. If you visit any of the Sites following the effective date of the revised Policy, you will be deemed to have accepted the Policy’s updated terms.

MINORS

This Website is not directed at children under the age of thirteen (13), and we do not knowingly collect information from any children under age 13. Most of the services offered on this Website are designed for individuals who are 18 years of age or older. We recognize the need to provide additional privacy protections for children who use the Internet. Consistent with the United States Children's Online Privacy Protection Act, which applies to information of children under 13 years of age. If we discover that we have obtained personal information from a child under age 13, we will delete it, except that in certain instances, we will use that information to satisfy Analog Pharma's obligations to follow up on product comments or complaints and we will respond directly to the individual to inform him or her that we do not accept personal information from persons under 13.

PERSONAL INFORMATION

Passively Collected User Data

When you interact with Analog Pharma through this Website, we receive and store certain "User Data". Such User Data, which is collected passively using various technologies, is not used to specifically identify you. Analog Pharma may store such User Data itself or it may be stored in databases owned and maintained by Analog Pharma's affiliates, agents, or service providers.

This Website will use such User Data together with data provided by other parties and pool it with other information to track, for example, the total number of visitors to this Website, the number of visitors to each page of this Website, the keywords visitors used to find this Website, and the domain names of visitors' Internet service providers. Analog Pharma may also disclose User Data to describe its services to current and prospective business partners and to other third parties for other lawful purposes.

Actively Collected User Data

Some areas of this Website may require you to submit certain Personal Data to grant you access to it. It is your choice whether to obtain such access. Should you not provide the requested information, you will still be permitted to access certain content on the Website.

Analog Pharma will collect your personal information, such as your name, address, telephone number, or e-mail address, when you provide it to us through this Website. Analog Pharma and/or the companies it hires will use this information to comply with your request for information or as otherwise disclosed to you on the Website when you submit your information to us through this Privacy Policy or other notices. From time to time, Analog Pharma may refer to this information to better understand your needs and how it can improve its products and services and may use this information to contact you. Analog Pharma will not sell or otherwise transfer the personal information you provide to it via this Website to any third parties for their own use unless you are specifically told otherwise when you submit your information via this Website.

Cookies

In operating this Website, Analog Pharma may use "cookies," Web beacons, and similar technologies. A cookie is a piece of information that the computer that hosts Analog Pharma's Website gives to your computer (actually to your browser) when you access a Website. Analog Pharma's cookies help provide additional functionality to the Website and allow Analog Pharma to analyze Website usage more accurately. For instance, this Site may set a cookie on your browser that eliminates any need for you to remember and then enter a password more than once during a visit to the Site. In all cases in which cookies are used, Personal Data is not collected by the cookie. On most web browsers, you will find a "help" section on the toolbar. Our sites do not currently recognize browsers do not track signals, but you can set your browser to reject or delete cookies.

We recommend that you leave cookies turned on because they allow you to take advantage of some of the Website's features. We may use Google, a third-party provider of analytics tools and digital advertising, or a similar third-party service to analyze information about visits to our website and/or provide digital advertising. For information about opting out of Google programs, please visit: https://tools.google.com/dlpage/gaoptout and https://youradchoices.com/.

INFORMATION USE AND DISCLOSURE

Analog Pharma considers your information to be a vital part of its relationship with you. We will share information, including Personal Information, with our subsidiaries and affiliates that have also agreed to be bound by this Privacy Policy. In addition, Analog Pharma, like many businesses, sometimes hires other companies to perform certain business-related functions. When a non-affiliated company is hired to perform a function of this nature, Analog Pharma seeks to provide them with only the information that they need to perform their specific functions, and Analog Pharma requires them to safeguard your Personal Information. There are also a limited number of circumstances in which Analog Pharma may share your Personal Information in its possession with certain additional third parties without further notice to you, as set forth below.

Legal Requirements

Analog Pharma may disclose your Personal Data, User Data, and other information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation; (b) protect and defend the rights or property of Analog Pharma or its affiliates; (c) act in urgent circumstances to protect the personal safety of users of the Website or the public; or (d) protect against legal liability. Notably, the collection, use, and disclosure of information may involve a transfer of information to countries other than the U.S. that may not have the same laws and rules regarding personal information.

Business Transfers, Combinations, and Related Activities

As Analog Pharma develops its business, it might sell, buy, restructure, or reorganize. In the event of any sale, merger, reorganization, restructuring, dissolution, or similar event involving Analog Pharma's business or assets, Personal Data may be part of the transferred assets.

CORRECTION AND UNSUBSCRIBE

Should personal information that you provide to this Website become outdated, contact Analog Pharma through the Contact Us page and we will update it. If you would like to unsubscribe from any mailings, please click here.

For California residents, residents of any other state, please see the below section, “California Consumer Privacy Rights,” to learn how you can submit a request regarding your Personal Information.

California Consumer Privacy Rights

Beginning January 1, 2020, California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). We describe below your rights if you are a California resident. Additionally, residents of other States may also submit a request regarding their Personal Information as described below.

Right To Know About Personal Information Collected, Disclosed, or Sold

We generally describe in this Privacy Policy how we collect, use, and share your personal information. In addition to what is described above, as a California resident, you also have the right to request more information regarding the following topics for the preceding 12 months, to the extent applicable:

The categories and specific pieces of personal information we have collected about you.
The categories of sources from which we have collected your personal information.
The business or commercial purpose why we collected or, if applicable, sold your personal information.
The categories of third parties with whom we shared your personal information.
The categories of personal information that we have shared with third parties about you for a business purpose.
If applicable, the categories of personal information that we sold about you and the categories of third parties who received your personal information in the sale.

You may submit a request for the information above by calling us at 1-866-274-1245 or sending a message through the Contact Us page. Once you contact us through one of these channels, we will need to confirm your identity to process your request, which will require you to provide some Personal Information in order for us to process your request such as your full name, email address, mailing address, and telephone number.

Right To Request Deletion Of Your Personal Information

You have the right to request that we delete the personal information we collected or maintained about you. Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.

There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. Some of these instances include, but are not limited to, if we need to: (1) retain your personal information to complete a transaction or provide a good or service; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.

You may submit a request to delete your personal information by calling us at 1-866-274-1245 or sending a message through the Contact Us page. Once you contact us through one of these channels, we will need to confirm your identity to process your request.

Right to Opt-Out of the Sale of Personal Information

We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to contact us at 1-866-274-1245.

Right to Non-Discrimination for the Exercise of Your Privacy Rights

We will not discriminate against you for exercising any of your rights under the CCPA, as described above. This includes, but is not limited to: (1) denying goods or services to you; (2) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (3) providing a different level or quality of goods or services; or (4) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Authorized Agent

You may use an authorized agent to submit requests on your behalf to exercise the rights above.

Washington Health Data Privacy Policy

For Washington residents, or residents of any other state where this policy would apply, please see the below section.

HEALTH DATA WE COLLECT AND USE

Depending on the specific product that you use or receive and your interaction with us, we may collect certain personal information about you or your health data. Examples of health data we might collect include:

Measurements of bodily functions, vital signs, symptoms, or other health characteristics;
Information about your health conditions, status, symptoms, testing, diseases, diagnoses, or treatments;
Information regarding reproductive or sexual health;
Contact information including your name, phone number, email address, and home address;
Diagnoses or diagnostic testing, treatment, or medication;
Use or purchase of prescribed medication;
Data that identifies a consumer seeking healthcare services including the purchase of medication;
Information regarding possible adverse events associated with the use of our pharmaceutical products;
Genetic Data.

We may collect these categories of health data directly from you, automatically when you use the Site, and from other sources, such as public databases and other third parties.

HOW WE USE HEALTH DATA

We may use this health data to serve you; to connect you with third parties; to validate your ability to access and/or use certain products, services, and information; to provide and improve products and services; to protect patients and consumers; in accordance with special program terms; to operate, manage, and maintain our business; to respond to your inquiries and fulfill your requests; to send administrative information to you; to send you certain marketing communications; to personalize certain experiences; and to facilitate social sharing or messages services when available (for further details, see our general privacy policy).

We may also use your health data for our business purposes and objectives, including data analysis; audits; developing new products; improving existing products; identifying usage trends; determining the effectiveness of promotional campaigns; preventing fraud; and expanding our business activities.

Also, we may use this health data to comply with applicable laws, regulations, legal processes, responding to requests from public and government authorities, and to protect our rights, operations, and enforce our terms of service. We primarily use your health data for these purposes in connection with providing a product or service you have requested. We may additionally collect and use health data with your consent.

We may de-identify health data (so that it cannot reasonably be identified as your personal data) and we may use this de-identified data for any reason permitted by applicable law.

SOURCES OF THE CONSUMER HEALTH DATA WE COLLECT

We may collect Consumer Health Data described above:

(a) from you when you contact us for a customer service request;
(b) when we receive a report of an adverse event from you or an individual reporting on your behalf;
(c) from sources as otherwise described in our Main Privacy Policy; and
(d) from our analytics providers, third-party advertising partners, and Social Media companies.

HOW WE SHARE YOUR HEALTH DATA

We may share these categories of health data with third parties, such as other companies and individuals we hire to perform services on our behalf and other companies and individuals with whom we collaborate with respect to particular products or services as described in our main Privacy Policy. We may also disclose health data in connection with a business transfer (such as selling or buying a business unit), to comply with the law, or to protect the safety, rights, or property of our customers, the public, Analog Pharma, or others.

INDIVIDUAL RIGHTS

As described in the State Disclosures section of our main Privacy Policy entitled, Right To Know About Personal Information Collected, Disclosed, or Sold, you may have certain rights relating to your health data subject to certain exceptions and depending on where you live. These rights may include obtaining access to and deleting your health data.

Right To Request Deletion Of Your Personal Information

Appeals

You may have a right to appeal against a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send a message through the Contact Us page.